IT & Email Policy
Introduction
Billing Parish Council (the Council) recognises the importance of effective and secure information technology (IT) and
email usage in supporting its business, operations, and communications.
This policy outlines the guidelines and responsibilities for the appropriate use of IT resources and email by council
members, employees, volunteers, and contractors.
2. Scope
This policy applies to all individuals who use the council’s IT resources, including computers, networks, software,
devices, data, and email accounts.
3. Acceptable use of IT resources and email
The council IT resources, and email accounts are to be used for official council-related activities and tasks. Limited
personal use is permitted, provided it does not interfere with work responsibilities or violate any part of this policy.
All users must adhere to ethical standards, respect copyright and intellectual property rights, and avoid accessing
inappropriate or offensive content.
4. Device and software usage
Where possible, authorised devices, software, and applications will be provided by the council for work-related
tasks.
Unauthorised installation of software on authorised devices, including personal software, is strictly prohibited due to
security concerns.
5. Data management and security
All sensitive and confidential council data should be stored and transmitted securely using approved methods.
Regular data backups should be performed to prevent data loss, and secure data destruction methods should be
used when necessary.
6. Network and internet usage
The council’s network and internet connections should be used responsibly and efficiently for official purposes.
Downloading and sharing copyrighted material without proper authorisation is prohibited.
7. Email communication
Email accounts provided by the council are for official communication only. Emails should be professional and
respectful in tone. Confidential or sensitive information must not be sent via email unless it is encrypted.
Be cautious with attachments and links to avoid phishing and malware. Verify the source before opening any
attachments or clicking on links.
8. Password and account security
Council users are responsible for maintaining the security of their accounts and passwords. Passwords should be
strong and not shared with others. Regular password changes are encouraged to enhance security.
Billing Parish Council
IT & Email Policy
Adopted 8th September 2025
Last Approved 8th September 2025
9. Mobile devices and remote Work
Mobile devices provided by the council should be secured with passcodes and/or biometric authentication. When
working remotely, users should follow the same security practices as if they were in the office.
10. Email monitoring
The council reserves the right to monitor email communications to ensure compliance with this policy and relevant
laws. Monitoring will be conducted in accordance with the Data Protection Act and GDPR.
11. Retention and archiving
Emails should be retained and archived in accordance with legal and regulatory requirements. Regularly review and
delete unnecessary emails to maintain an organised inbox.
12. Reporting security incidents
All suspected security breaches or incidents should be reported immediately to the designated IT point of contact for
investigation and resolution. Report any email-related security incidents or breaches to the IT administrator
immediately.
13 Training and awareness
The council will provide regular training and resources to educate users about IT security best practices, privacy
concerns, and technology updates. All employees and councillors will receive regular training on email security and
best practices.
14. Compliance and consequences
Breach of this IT and Email Policy may result in the suspension of IT privileges and further consequences as deemed
appropriate.
15. Policy review
This policy will be reviewed annually to ensure its relevance and effectiveness. Updates may be made to address
emerging technology trends and security measures.
16. Contacts
For IT-related enquiries or assistance, users can contact Carrie Goodridge.
All staff and councillors are responsible for the safety and security of the council’s IT and email systems. By adhering
to this IT and Email Policy, the council aims to create a secure and efficient IT environment that supports its mission
and goals.